Admissions

It all begins with a call. When you reach out to our admissions office, we’ll walk you through all the required forms and information to get started. These documents may include an official admissions request, treatment history, academic information, personal identification, emergency contacts, releases, and information regarding financials and insurance. Our friendly and knowledgeable staff is here every step of the way to help you understand and complete the proper paperwork to begin.

Contact our admissions officer and we’ll learn more about your family’s experiences and specific needs. We’ll review our treatment programs and determine whether or not your teen would be a good fit at Polaris. If so, we’ll send out an application and additional information if needed.

Once we determine that your teen will benefit from our program, phase two of the intake process begins. This phase includes the administrative work and documentation, such as insurance information and medical records. Once the administrative work is completed and all the necessary documentation has been received, we can begin developing a personalized treatment plan to move forward.

The wellbeing of your teen and family is the highest priority. If your teen isn’t a right fit for our program, we will make a recommendation to help you find the right treatment to fit their needs. If we can’t help you, we’ll help you find someone who can.

We strive to better understand your teen and your family. To begin our initial assessment, we use the following information:

• Name of child and name of parent or guardian.
• Birthdate.
• Sex and gender preference.
• Medical status, including ambulatory status.
• Record of current medications.
• Reason for requesting treatment.
• DSM-V diagnosis (if available).
• Ability to finance residential stay via insurance or private pay.
• Date of expected admission.

• Behavioral health professionals: our teen treatment center is staffed with experienced and caring mental health professionals, doctors, and therapists that focus solely on teens and the unique complexities.
• Learn from their peers: at a residential teen treatment center, your teen will have the chance to forge new connections with peers who are experiencing similar challenges. Not only can these relationships turn into powerful friendships, but they can also help teens developing coping strategies by learning from one another.

It is important for the parents and legal guardians of potential residents to understand that their child’s behavior is not necessarily a reflection of their parenting skills. The teen years are often a confusing and difficult time for many adolescents. Often, their behavior is driven by chemical and physical changes, which can cause the thoughts and emotions that become the focus of their need for specialized therapeutic strategies and intensive care.

At Polaris Teen Center, we believe in a different approach to recovery – our goal is to heal the entire family, not just the individual. This is why we incorporate family therapy as a core aspect of our treatment plans. By working together, we can better enable teenagers to heal and help families develop skills and effective mechanisms to work toward long-term growth and happiness. Healing doesn’t happen overnight, but it does begin by seeking out help. For many families, our carefully planned admissions process is that first step toward better mental and physical health.

For information on insurance eligibility or to ask any admissions-related question